INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How do I place an order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

2. How long will it take to ship my order?

Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

3. My tracking number isn't working

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

4. I need help with a late order

Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact our team, we are happy to assist.

5. What type of payment do you accept?

We accept Visa, Mastercard as well as Paypal.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS